Error 0x800706BA: The RPC server is unavailable
This error occurs in: Windows Server 2016, Windows Server 2019, Windows Server 2022.
Cause
The network firewall on the KMS server is blocking TCP port 1688, or the DNS SRV records point to a non-existent or unavailable KMS host.
Symptoms
- During activation, the message appears: "The RPC server is unavailable"
- Error code:
0x800706BA - English version: "The RPC server is unavailable"
Step-by-Step Solution
On the KMS server: add an exception in the firewall for TCP port 1688. Check the DNS SRV records. Verify the availability of the KMS server: Test-NetConnection <kms_host> -Port 1688.
Solution for Windows Server
- Open PowerShell as administrator
- Enter the key:
slmgr /ipk XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
- Activate:
slmgr /ato
- Check the status:
slmgr /xpr
Verification
After performing the steps, check if the activation was successful:
- Windows: Settings → System → Activation → should be "Windows is activated"
- Or:
slmgr /xprin the command line
Still not working?
If the above steps did not help:
- Check the date and time — they must be correct (an incorrect date can block activation)
- Temporarily disable the antivirus and try again
- Check the internet connection — online activation requires a connection to Microsoft servers
- Contact us:
- Email: [email protected]
- Phone: 00 800 121 1654 (free)
- Help centre: pomoc.kluczesoft.pl