Error 0xD0000024 — Office product key activation limit exceeded

Error 0xD0000024: Office Product Key Activation Limit Exceeded

This error occurs in: Office 2019, Office 2021, Office 2024.

Cause

The Office Retail product key has been used to activate on too many computers. The Retail key allows installation on only 1 computer (Home & Student) or 1-5 computers (Microsoft 365).

Symptoms

• During activation, the message appears: "Product key activation limit exceeded"
• Error code: 0xD0000024
• English version: "The product key has been used on too many machines"

Step-by-Step Solution

Deactivate Office on the old computer: cscript ospp.vbs /deact or through office.com/myaccount > Installed services > Deactivate. Then activate on the new computer.

Solution for Office

1. Open any Office application (Word, Excel)
2. File → Account → Change product key
3. Enter the key from KluczeSoft
4. Click Activate

Alternatively, through the command line:

cd "C:\Program Files\Microsoft Office\Office16"
cscript ospp.vbs /inpkey:XXXXX-XXXXX-XXXXX-XXXXX-XXXXX
cscript ospp.vbs /act

Verification

After performing the steps, check if the activation was successful:

• Office: File → Account → Status: "Product activated"
• Or: cscript ospp.vbs /dstatus

Still Not Working?

If the above steps did not help:

1. Check the date and time — they must be correct (an incorrect date can block activation)
2. Temporarily disable antivirus and try again
3. Check your internet connection — online activation requires a connection to Microsoft servers
4. Contact us:
   • Email: [email protected]
   • Phone: 00 800 121 1654 (toll-free)
   • Help center: pomoc.kluczesoft.pl